Manufacturing Excellence

Our legacy of manufacturing excellence runs deep. All of our manufacturing plants have been recognized as winners or finalists in the Industry Week Best Plants of North America competition, alongside some of the world’s leading automotive, defense, medical, electronics, and other industrial manufacturers. We are the only casket company to achieve this status, and one of only a few companies with repeat wins. That level of manufacturing excellence doesn’t happen by chance. We have a proven approach to manufacturing that’s based on three key principles:

An Engaged Workforce

It all starts with our people.  We make sure they are highly skilled and involved in the process every step of the way. They are experts in their area and dedicated to continuous improvement.

Critical Processes

To ensure the highest quality products, we identify the most critical manufacturing process, monitor the more closely and strive for perfection in those areas.

Standardized Work

Standard work is the key to turning out consistently exceptional products.  It ensures that all of our plants employ best practices, maintain the highest standards and deliver quality products.

quality

Quality

Voted #1 in product quality by funeral professionals for the past 5 years.

Quality is at the forefront of everything we do. We’ve been voted #1 in product quality by funeral professionals for the past five years. In addition, we consistently meet our customers’ quality expectations more than 99 percent of the time, year after year. Our commitment to quality extends beyond products. We focus on continuous learning and improvement, challenging ourselves to pursue the highest level of quality in everything we do.

  • We inspect EVERY casket for quality assurance.
  • We guarantee our work with performance warranties.
  • We keep quality at the forefront of all we do.
Batesville Semi on Road

Delivery

Our drivers travel more than 28 million miles every year to safely deliver our products.

Funeral professionals count on us to deliver the products they need to serve families. We have one of the most sophisticated delivery systems in the industry and one of the largest private fleets in North America to deliver the right products when they are needed.

We go beyond ensuring products are delivered when needed. Our drivers also have an unquestionable commitment to safety. More than 30 drivers have traveled over one million consecutive miles accident-free. In addition, three drivers have been inducted in the National Private Truck Council’s (NPTC) Hall of Fame, a prestigious honor awarded to those with three million miles, 20 years or 50,000 hours of consecutive driving without a preventable accident.