At Batesville, we believe technology is transforming the death care industry, making it more efficient, connected, and personalized. Our comprehensive suite of funeral home technology solutions is designed to support funeral professionals in managing operations seamlessly while enhancing the service experience for families. From intuitive funeral home, cremation, and cemetery management software to digital tools that simplify workflows, we provide innovative solutions that empower funeral homes to focus on what matters most: serving families with care and compassion. Whether streamlining daily operations, optimizing crematory management, or creating a more interactive arrangement experience, our technology helps funeral homes stay ahead in an evolving industry.
Through two of our current technology offerings, Halcyon and MIS, we aim to help make the day-to-day business for funeral homes, cemeteries and crematories easier and more productive.
MIS, Batesville’s comprehensive enterprise solution, is designed to streamline funeral home and cemetery operations to allow funeral death care industry professionals to focus on serving families with confidence and efficiency. It integrates pricing, inventory, cemetery mapping, compliance, analytics, trust management and more, into a single system.
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Halcyon simplifies funeral home management with intuitive tools for single or multi-location businesses. Features like automatic obituaries, quick-fill data entry, and customizations save time, while optional integrations—DocuSign® for e-signatures, QuickBooks®, and Answering Service for Directors (ASD)—streamline operations. As a fully web-based platform, Halcyon keeps you connected anywhere with internet access. You also don’t install anything, and it is available from any device (PC, Mac, Apple iOS, Android) with a browser.
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Halcyon’s Crematory Management solution streamlines trade and at-need cremations with customizable workflows to match your business process. It’s powerful, yet easy to use and is based on many years of funeral industry experience. Optional QR-based body tracking enhances accuracy, and our Trade Management Software offers additional support for high-volume operations.
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Designed for both pet parents and vet clinics, Halcyon’s Pet Crematory Management solution simplifies tracking, scheduling, and payments. QR-based body tracking ensures efficiency, while the proprietary vet clinic portal lets partners submit requests, track progress, and handle payments seamlessly. Additionally, the pet parent portal allows users to submit cases and look at merchandise. Built-in tools also support driver route planning and Aquamation processing.
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Halcyon’s trade management solutions allow you to better service trade customers through our easy-to-use trade partner portal. Your trade partners are able to submit their requests through a custom portal, where they can track the progress and pay for your services. Your trade partners will feel even more confidence in your services by letting them stay in the loop, all without interrupting the flow of your day.
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Batesville management software has solutions for even the most complex organizations, including multi-location, multi-regional, and organizations that run both funeral homes and cemeteries. Corporate-level users have business analytics for their entire enterprise at a glance. User-security protocols allow your users to see the appropriate level of detail for their function.
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The Family Choices® Digital Showroom is an intuitive online platform designed to guide families through the selection of burial and cremation products, including personalization options. By capturing information during conversations, it curates meaningful product recommendations, helping families make informed decisions without feeling overwhelmed. Real-time 3D rendering allows families to visualize their choices instantly. For funeral professionals, the platform streamlines the selection process, integrating seamlessly with Batesville Connect for efficient ordering.
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From finance or business applications like QuickBooks and DocuSign to industry-specific solutions, we ensure our technology integrates seamlessly with the tools you need to run your business efficiently and effectively.
