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What is the Family Choices Digital Showroom?

The Family Choices Digital Showroom from Batesville is the newest way we’re helping you serve the next generation of families, together.

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Simplified

This innovative, intuitive platform automatically narrows down decisions, so families don’t feel overwhelmed. It captures information in the natural flow of conversation to curate popular products that are meaningful to families.

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Personalized

Use the Digital Showroom’s flexible features to create a unique, guided experience customized to each family’s needs. Its 3D rendering capability allows personalization selections to be displayed on screen in real-time.

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Streamlined

Save time by managing each family’s product selection journey from a single touchpoint. When they make selections, their choices can be sent directly to your Batesville Connect cart for easy ordering.


Benefits of the Family Choices Digital Showroom

The Family Choices Digital Showroom will make the product selection journey seamless and streamlined. Easier for families. Easier for you.

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For Families

• Informed Decision-Making
• Personalized Recommendations
• 3D Product Rendering
• Real-Time Urn Engraving

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For You

• Improved Family Experiences
• Robust Administrative Capabilities
• Digitized Urn Approval
• Batesville Connect Ordering Integration


We Heard You

The Family Choices Digital Showroom was designed based on insights from research and interviews with our valued funeral partners - like you. This digital showroom was built to reflect the feedback shared and delivers the features and services that matter most to you.

A guided process with simplified decision making.

A personalized product selection experience for each family.

Integrated ordering with Batesville Connect

Single touchpoint for urn engraving approval.

Confidence in consistent family experiences.


How to Use the Digital Showroom

With the Family Choices Digital Showroom, you can offer every family a consistent but personalized experience.

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Tell Their Story

As families tell their stories and share information about their loved ones, this information is captured in the natural flow of conversation.

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Select Products

The family is then presented with a curated set of products based on the information captured in Their Story.

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Personalize

Families create a unique tribute as they select and view personalization and urn engraving options on-screen in real-time.

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Add Remembrance Items

Families are presented with memorialization products to provide comfort and support in their grief journey.

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Submit Living Memorial

To honor the life of their loved one, Batesville will donate a tree seedling to be planted in a national forest or woodland.

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Finalize Selections & Place Order

Verify the selections and submit the order to your Batesville Connect cart. It’s never been easier.


Frequently Asked Questions

Visit our Frequently Asked Questions page to find answers to some of the most commonly asked questions from customers about Batesville Family Choices Digital Showroom.


Family Choices Digital Showroom Video Tutorials

Chapter 1: Their Story
Chapter 2: Product Selection & Personalization for Burial
Chapter 3: Product Selection & Personalization for Cremation
Chapter 4: Remembrance Items and Finalization

Family Choices Digital Showroom Admin Tutorials

Chapter 5: Create & Edit Retail Pricing
Chapter 7: Finalized Selections & Order through Batesville Connect
Chapter 6: Create & Edit Selection Rooms