These are challenging times. Pricing is readily available to consumers, top talent is scarce and cremation is still rising – all while you’re dealing with morale fatigue among staff and families who demand experiences instead of funerals. It’s no longer enough to simply be a good leader; you need to be effective and influential. This presentation will walk you through the 5 Levels of Leadership: Position, Permission, Production, People Development, and Pinnacle. You’ll learn the positives and negatives of each and how you can move up the leadership spectrum. By combining insightful advice from experts with hard work and a willingness to learn, everyone can become a more effective leader, regardless of their position. This can have a huge impact on the financial health of your business, the development and retention of high-performing employees, and your ability to create meaningful experiences for families.