Webinars to Help Make Life Easier

8 Consumer Truths about Technology in Funeral Service

Register now >> Tuesday, February 19, 1 p.m. (EST)

Presented by Bob Sheridan, Director of Technology Product Management, Batesville

Technology has penetrated all parts of our lives, including decisions about funeral planning. But do you really know how consumers feel about technology in funeral service? How are they using it? What do they expect of you? This session will highlight 8 of the most compelling truths uncovered in a 2018 research study.

Five Levels of Leadership: Proven Steps to Maximize Your Potential

Register now >> Tuesday, May 14, 1 p.m. (EDT)

Presented by Nectar Ramirez, Director of Customer Training, Batesville

These are challenging times. Pricing is readily available to consumers, top talent is scarce and cremation is still rising – all while you’re dealing with morale fatigue among staff and families who demand experiences instead of funerals. It’s no longer enough to simply be a good leader; you need to be effective and influential. This presentation will walk you through the 5 Levels of Leadership: Position, Permission, Production, People Development, and Pinnacle. You’ll learn the positives and negatives of each and how you can move up the leadership spectrum. By combining insightful advice from experts with hard work and a willingness to learn, everyone can become a more effective leader, regardless of their position. This can have a huge impact on the financial health of your business, the development and retention of high-performing employees, and your ability to create meaningful experiences for families.

Simple Strategies to Elevate Your Brand and Create Value for Consumers

Register now >> Tuesday, August 27, 1 p.m. (EDT)

Presented by Walker Posey, Owner, Posey Funeral Directors

Fourth-generation funeral director Walker Posey will discuss strategies and solutions to help you better connect with and serve today’s consumers. By understanding why our social culture has changed, we can better identify what it is that helps families recognize value and feel like their expectations are always exceeded. Walker will share his insights and learnings about today’s most effective communication channels, marketing techniques and fresh perspectives on providing unparalleled service.

Using Mobile Technologies to Create Better Family Experiences

Register now >> Tuesday, November 12, 1 p.m. (EST)

Presented by Rob Shane, Director of Technology Solutions, Batesville

Following a death, families are often overwhelmed by the plans, decisions and notifications required in a short timeframe. Increasingly, they are gravitating to technology to seek and share information – often before ever meeting with the funeral director. Rob will explain how the Bridges mobile app and other digital technologies can put you in the center of that conversation and deliver a high-tech, high touch experience that is more convenient and comforting to families. Learn how Bridges can help you connect with families earlier in the process and create a more seamless, personalized experience for them – and their support networks.